FAQ
General Questions
What are perfume oils?
Perfume oils are concentrated, alcohol-free fragrances that last longer than traditional sprays. While they have a smoother, less harsh projection than alcohol-based perfumes, they are still clearly noticeable and leave a scent trail as you enter spaces and move.
Do your scents smell like designer perfumes?
Yes. Our scents are inspired by popular designer fragrances and are crafted to smell very similar. Many customers can’t tell the difference.
Are your products original designer perfumes?
No. We sell designer-inspired perfume oils. Brand names are used strictly for reference to help you identify the scent profile.
Product & Usage
How long do the scents last?
Our perfume oils are long-lasting due to their concentrated formula. Most customers experience several hours of wear, depending on skin type and environment.
Where should I apply perfume oil?
Apply to pulse points like wrists and neck. You can also lightly spray on clothing for longer-lasting scent.
Will the scent smell exactly the same on everyone?
Not always. Body chemistry can slightly affect how a fragrance smells and lasts on each person.
What if I’m unsure about a scent?
We recommend starting with smaller sizes. Every order also includes a free sample so you can try something new.
Orders & Payments
What payment options do you accept?
We accept:
- Cash on Delivery (COD)
- Bank Transfer
- Online Card Payments
Can I change my payment method after placing an order?
Yes. Contact us as soon as possible, and we’ll assist with switching your payment method.
When is my order confirmed?
- COD orders are confirmed after availability is verified with you
- Bank transfers are confirmed once payment is received
- Card payments are confirmed instantly
Delivery & Shipping
Where do you deliver?
We offer island-wide delivery across Jamaica.
How long does delivery take?
- Kingston, Portmore, Spanish Town: Next-day delivery (excluding Sundays & holidays)
- Other parishes: Dispatched on scheduled shipping days (typically Tuesdays & Thursdays). Expedited options are also available.
How much does delivery cost?
Delivery fees are calculated at checkout and are final—no additional payment is required upon delivery unless you choose Cash on Delivery.
Do you offer same-day delivery?
Same-day or expedited delivery may be available depending on your location and order time.
Returns & Issues
Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns on opened items.
What if I receive the wrong item or a damaged order?
We will resolve it. Please contact us immediately with photo or video proof upon receiving your order.
What if I don’t like the scent?
Because fragrance is personal, we do not accept returns based on preference. We recommend trying smaller sizes first.
Trust & Reassurance
Is it safe to order online from your website?
Yes. Our website is secure, and we offer flexible payment options, including Cash on Delivery for select locations, for your peace of mind.
Why should I order from your website instead of messaging?
Ordering online allows you to:
- Secure your items before they sell out
- Access full product details and reviews
- Enjoy a faster and more organized checkout experience
- Accumulate Loyalty Points
Do you offer any extras with orders?
Yes. Every order includes a free sample (while supplies last).